Below the Date section, there are controls that let you specify times of call data for inclusion for the specified dates. The times you specify are included in the days specified in the Date Range section. When setting a time, you may set a continuous time or interval time:
If you select Continuous, the system will query for call record data during the entire 24-hour period for the days specified in the Date Range section
If you select Interval, the system will query for call record data during the specified period of time for the days specified in the Date Range section. For example, if you want to query for call record data only from normal business hours for the days specified in the Date Range section, enter 8:00 AM in the Start time text box and 5:00 PM in the End time text box.
Note: There are some reports that will not let you specify a time constraint. If one of these reports is chosen, a message will appear in the Time section that states, "Time range is controlled by the report."
Click a control to learn more about it:
To set a continuous time, perform the following:
Click the Continuous option button to search for call record data during the entire 24-hour period for the days specified in the Date Range section.
In the Start time on first day text box, enter the start time the system will query for call record data for the first day in the specified date range. You may type a time in the text box, use the up and down arrows, or click the interactive clock.
In the End time on last day text box, enter the end time the system will query for call record data for the last day in the specified date range. You may type a time in the text box, use the up and down arrows, or click the interactive clock.
Click a control to learn more about it:
To set an interval time, perform the following:
Click the Interval option button to search for call record data during the specified period of time for the days specified in the Date Range section.
In the Start time each day text box, enter the start time for each day's selected data. You may type a time in the text box, use the up and down arrows, or click the interactive clock.
In the End time each day text box, enter the end time for each day's selected data. You may type a time in the text box, use the up and down arrows, or click the interactive clock.