Usage Exception Report - Ad Hoc

At the Required Constraints tab, specify the date settings for the report.

Note: Time settings are controlled by the report.

Additional Constraints Tab

At the Additional Constraints tab, the default constraints for a Usage Exception Report - Ad Hoc report are:

• Each organizational level you defined when installing the product

• Data Source

• Owner Name

• Tot Duration Exception

• Avg Duration Exception

• Number of Calls Exception

Click the Add Additional Constraints list box to include more constraints in your search criteria.

Options Tab

At the Options tab, the options available will not be the same from one report type to another. Only those options that apply to the selected report will appear. The options available with a Usage Exception Report - General report are:

Group by Code instead of Name: This check box controls how organizational reports are organized. If it is selected, grouping is done by organization code. If the check box is not selected, grouping is done by organization name.

Show report parameters on 1st page: If you select this check box, then a header page for a report will be created. This page displays the options selected, filters, and other settings that went into making up the report.

Layout Tab

At the Layout tab, the options available will not be the same from one report type to another. Only those options that apply to the selected report will appear. The options available with a Usage Exception Report - General report are:

Summarize on this Level and Above: This list box contains a list of grouping levels. When you select a level, the report will summarize on that level and all levels above it.  The level you choose collapses into a single summation line. The summarizing levels available with a Usage Exception Report - General report are:

• Each organizational level you defined when installing the product

• Owner Name

Page Break: This list box contains a list of grouping levels. When you select a level, you specify on which grouping level to force a page break. The following page break choices are available with a Usage Exception Report - General report:

• No forced page breaks

• Each organizational level you defined when installing the product

Threshold: This column contains organizational level information and the exceptions that thresholds were set for.

Target: This column contains the exception level for the threshold that was set using the constraints located on the Additional Constraints tab.

Actual: This column contains the observed exception level for the threshold.