Templates Overview

Report Templates sectionOn the right-hand side of the Report Designer home page is a section called Create a Design from a Template.

This section of the screen displays the names of all the report templates contained in report designer.

Next to the icons are stars that indicate if a report has been selected as a favorite.

A white star Favorite report symbol shows the report has not been selected as a favorite and a gold star Non-favorite report symbol shows that the report is a favorite.

For more information on displaying and selecting favorite reports, please refer to the Report Designer Home Page topic.

Next to the favorite report indicator is the title of the report template.

Click a name to access that template.

 

 

 

 

 

 

 

 

Note: The Templates provided may not be deleted and will not have the delete icon . If a template is used to create a customized report then it must be saved with a different name than the original template.

You can choose from the following templates to produce reports (without modifications) or to create customized reports.

Click for information regarding the Area Code-Exchange Detail Template

Click for information regarding the Area Code-Exchange Summary Template

Click for information regarding the Call Detail Record Search Template

Note: This report will only appear in the template list if the VoIP option is enabled in the license key.

Click for information regarding the Call Redirection Detail Template

Click for information regarding the Call Type Summary Template

Click for information regarding the Contact Center Detail Template

Click for information regarding the Contact Center Summary Template

Click for information regarding the Detail by Authorization Codes Template

Click for information regarding the Detail by Extension Template

Click for information regarding the Detail by Trunks Template

Click for information regarding the Extension Summary Template

Click for information regarding the Frequently Dialed Number by Organization Template

Click for information regarding the High Volume by Organization Template

Click for information regarding the Jurisdiction Summary Template

Click for information regarding the Organizational Detail (Call Traffic) Template

Click for information regarding the Organizational Summary (Call Traffic) Template

Click for information regarding the Phone Number Summary Template

Click for information regarding the Rank by Cost Organizational Report Template

Click for information regarding the Rank by Duration Organizational Report Template

Click for information regarding the Trunk Summary Template